1. Pricing
• All prices are listed in USD ($).
• Customers in Canada who wish to pay in CAD ($) via e-transfer can inquire through Instagram @kisspink or email kisspinkart@gmail.com
• Toronto customers are welcome to pay cash upon pickup.
2. Shipping
• Orders are shipped via UPS and typically take 1 week after shipment, depending on your region.
• For expedited shipping, please contact us for arrangements at an additional cost.
• Once shipped, we provide a tracking number. We are not responsible for any issues during transit; please contact UPS directly for inquiries.
3. Production Time
• Each art piece is custom-made to order. Please allow time for the artist to create your unique piece.
• Slight variations from the picture may occur as every item is handcrafted while maintaining the same theme.
4. Returns & Refunds
• No returns or refunds are accepted.
• Refunds for canceled orders will only be processed if requested within 24 hours of purchase. A $15–$20 deduction will apply to cover app fees.
5. Damaged Items
• All items are securely packaged to ensure safe delivery.
• In the unlikely event of damage during transit:
• File a claim with UPS for compensation.
• Contact us on the same day with photos of the damaged item. We will replace , charging only material,shipping cost.
6. Product Details
• A clear protective coat is applied to most pieces, creating a glossy finish and protecting the artwork. Minor drips may occur on the underside but are unnoticeable when the piece is displayed.
7. Customer Feedback
• Check out client reviews in our Instagram highlights (“Collectors”) or on our google page